For any Covid-related queries please visit our Covid Commitment page.

Please be assured that should The Festival of Quilts have to be cancelled due to the pandemic, ticket holders will be offered the choice to transfer their booking to 2022 or to receive a refund. Please note that if you choose the refund option, the full cost of the entry tickets, workshops and/or show guides purchased will be refunded but the transaction fee will be retained.

If the show goes ahead, our normal terms apply and tickets for The Festival of Quilts are non-refundable.

We will operate under the guidance set by Public Health England after 19th July 2021 and in line with the industry’s All Secure Standard – a comprehensive set of guidelines for exhibitions and events. For enhanced safety and peace of mind we have added some additional measures and we ask everyone in attendance to adhere to our Covid Commitment.

All attendees must be prepared to show proof of either:

a) having had two doses of the COVID-19 vaccine at least 14 days before attending*

OR 

b) a negative Lateral Flow Test result**, which can be taken at home or at a recognised centre free of charge, within 48 hours of the event.

These will be randomly checked to avoid congestion on entry. Your data will not be requested, you will simply need to show proof to a member of show staff.

Please visit our Covid Commitment page to read the full Covid commitment and guidelines.

While face masks will no longer be mandatory, we encourage visitors, exhibitors and staff to take personal responsibility and to wear a face covering in any situation which is crowded or while in close proximity to other people. We do however recognise that there are circumstances preventing people from wearing a face covering and, being mindful and respectful of this, staff will not challenge or ask for evidence from visitors who advise that they cannot wear a face covering or who make the personal choice not to. We hope that all will be equally respectful

The Show is open from 29th July – 1st August 2021. Opening hours are as follows:
Thursday – 9:30am – 6:00pm
Friday – 9:30am – 6:00pm
Saturday – 9:30am – 6:00pm
Sunday – 9:30am – 5:00pm

The show takes place at The NEC, Birmingham. The show can be easily reached by train, bus, coach, plane or car. Click here for full details on how to get to the show

The Festival of Quilts will take place from 29th July – 1st August 2021 at The NEC, Birmingham.

Tickets will go on sale at 3pm on 17th May. Register your interest to get access to early release tickets here.

The NEC has 16,500 car park spaces available. Once you’ve parked you can either take a free shuttle bus or walk to the halls 7, 8 and 9 using our sign posted footpaths. Please note that the North car parks are likely to be the ones used for The Festival of Quilts, all car parks are signposted.

Onsite parking costs £16.00 per day, or £20.00 for Express Parking.

Coach parking costs £20.00 per day and £15.00 for Mini buses.

Please check the website for advanced booking prices starting from £12.00*

Prices are subject to change. Please check with venue directly on 0121 780 4141.

NB. Disabled parking at the NEC is £16.00 per day.

For more information and maps visit http://www.thenec.co.uk/travel/car

The NEC is accessible to disabled visitors.

Please display your Blue Badge clearly in your vehicle. You will be directed to the nearest disabled car park – where you can be dropped off and picked up at the end of your visit. Please note there is £12 charge for parking – please see our travel page for more parking details. Please note, you should bring your Blue Badge with you, even if you are arriving by taxi.

The NEC have a fleet of mobility equipment available to hire on a first come, first serve basis. We recommend booking early to avoid disappointment.

Unfortunately due to the current circumstances, they are unable to facilitate telephone bookings at this time. However, you can email your enquiry to InfoEmailAccount@necgroup.co.uk, and a member of their team will contact you within three working days.

Wheelchairs are available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.

Scooters are available for £15 per hire for all visitors.

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. Collection can be made at Atrium 2 main entrance (very close to the two show entrances)

Please note: Mobility equipment hire is only available during show open times and we only accept payment by card for any equipment hired.

When accompanying somebody in the capacity of carer, your entry to the Show is free of charge. To request a carer ticket, email our ticket provider at: festivalofquilts@seetickets.com
Please note carers accompanying a VIP ticket holder will be allowed access to the VIP lounge but are not entitled to any additional benefits associated with the VIP package.

Yes, guide dogs are welcome at the Show.

Yes, although we do not provide any child minding or crèche facilities. If your child is under 12 their entry to the Show will be free, between the ages of  13 and 18 they will be entitled to a child ticket and after 18 they will need to purchase an adult ticket. Please follow this link for ticket price information.

Please follow this link for information on catering at the Show.

Cloakrooms will operate but visitors are encouraged to only bring what is essential.  Bags / suitcases can be left in cloakrooms. Coats will be deposited into a bag prior to being held in the cloakroom. The cloakrooms will take card payments only.

There are a number of ATM’s in the Atrium, opposite Hall 8 Main entrance, opposite Hall 9 main entrance, next to Hall 6 main entrance and opposite Hall 17 main entrance. Unfortunately all these machines charge you to take your cash out, so it’s wise to bring plenty of cash with you. There is a ‘free’ machine on the piazza by Natwest bank and also by the train station.

Unfortunately we do not have a floor plan available before the show. However, you can buy a show guide in advance for £8 or onsite for £6.50. This will be posted to you one week prior to the event. 

Show guides are posted one week prior to the event. If you have not received your show guide within four days of the event please contact us on mail@twistedthread.com

Yes, Tickets to The Festival of Quilts are day specific. You will also need to choose your entry time when booking your ticket.

Please email mail@twistedthread.com with your order number and your request. Ticket swaps are subject to availability.

Yes, workshop tickets are sold in advance both online or by calling 0844 858 6749. They are available in advance until midnight on 25th July. Please follow this link for more Workshop information

Any remaining tickets will be sold at the show from the Workshop Booking Desk. Please note tickets are on a first come first served basis and are non-refundable.

If you have booked a Quick & Easy workshop all your materials will be provided for you.

If you have booked an Academy class it will say on your email confirmation whether a supply list is needed, you can find supply lists for all the Academy classes here, for some classes you will need to pay a fee to the tutor for materials, please bring this in cash (again this would of been indicated in your email confirmation) and for some Academy classes everything will be provided for you within the price of the class.

N.B sewing machines are provided for every class that requires them.

If you have elected the e-ticket option you should receive it immediately after purchase. If you have opted for your ticket to be posted to you then you should receive your tickets within 2 weeks of booking. If you have any queries regarding tickets please contact See Tickets, our ticketing company, on 0844 858 6749.

As usual, rucksacks larger than 55 x 40 x 20cm will not be permitted into the venue. The reason for the ban is to help protect the quilts from damage. You can leave bags in the cloakroom for a small fee.

Yes, we run a free shuttle bus runs on a loop throughout show opening hours (we also have a late shuttle bus on Friday and Saturday evening until 8.15pm for visitors who are taking part in Twilight workshops).

The shuttle bus picks up from:

  • Ibis Birmingham Airport
  • Holiday Inn Birmingham Airport
  • Birmingham International Train Station
  • Moxy Hotel

The bus stops at the NEC are outside Atrium 1 and Atrium 3 entrances.
We encourage all travelling to wear a mask while on the shuttle bus. 

Customer safety remains a priority at our shows and bag checks on entry to the venue will take place – so please allow a little extra time. These checks are taking place as you enter the building (not the show itself), so there shouldn’t be any more congestion or delays than usual at the entrance. You will be allowed to take any personal belongings with you to the show (including refreshments, cameras etc).

Staggered entry (with 30 minute time slots) are in place to reduce crowds and avoid congestion. If anyone is late (or early) for their time slot, they will be allowed in as soon as numbers allow. Given that we using two entrances, we are confident that no-one will have to wait long even if they miss their allocated entry time.

There won’t be a separate entrance for disabled visitors, but disabled visitors / wheelchair users will be given priority access at both entrances (hall 6 and 9)

The show is now open!
Tickets can be purchased online or at the Box Office